The Festive Edit is here✦Order by 8 Dec for Christmas delivery✦Free delivery on orders from R799.99✦Delivered to your door with Aramex✦Arrives in 8 to 11 business days✦30-day easy returns✦Secure checkout✦Vegan leather, high-end look✦
Ivy & Hold

Legal

Privacy Policy

Your privacy matters to us. This policy explains how we handle your personal information under the Protection of Personal Information Act (POPIA).

What we collect

  • Your name, email address, phone number and delivery address when you order.
  • Order history and communication with us.
  • Basic browsing information such as device type and pages visited.

Why we collect it

We use your information to process and deliver your orders, provide customer support, and, only if you agree, send you news and offers.

Who we share it with

We only share what's needed with trusted partners: our e-commerce and payment providers and our courier (Aramex). We never sell your information.

Cookies and advertising

We use the Meta Pixel to understand which of our Facebook and Instagram ads work. It records pages you visit, bags you view or add to your cart, and checkouts on this site. You can limit this in your Facebook ad preferences or by blocking third-party cookies in your browser.

How we protect it

Payments are processed through secure, encrypted checkout. We don't store your card details.

Your rights

You can ask to see, correct or delete your personal information, or object to marketing at any time. You may also lodge a complaint with the Information Regulator of South Africa.

Contact our Information Officer

Questions about your information? Email us at 1vy.h0ld022@gmail.com.